Terms and conditions

Security Deposit | Villa Deposit | Payment Methods | Check in/out | Access to villa | Conditions of booking | Pets Safety | Additional Services


Security Deposit

A deposit of $200 is required prior to departure to cover any damages. Upon departure and confirmation by our management company no damages occurred a full refund will be made.

back to top

Villa Deposit

£50 paid at time of Booking

back to top

Payment Methods

Final payment is due 30 days prior to the check in. We accept Sterling Cheque as method of payment. Payments by Credit card can be made through PayPal, a 2% charge is made if this method is used.

back to top

Cancellation Policy


If written notice is received more than 30 days prior to the check in, any pre-payment will be refunded in full. If less than 30 days 50% of the payment will be refunded, if less than 7 days no money will be refunded. No refund on early departures.

back to top


Sorry no pets allowed.

back to top

Check in/out

Check in time to all of our properties is 4.00 PM and check out time is 11.00 AM. A late check out charge of $75.00 after 11.00 AM will apply, after 4.00 PM one nights stay will be charged. Late check out is subject to availability.

back to top

Access to Villa

We will provide Lock Box Code prior to check in, driving directions will also be provided.

back to top

Conditions of Booking

At least one adult age 21 or over must be listed on the booking form and occupy the assigned property. We will not accept bookings from persons under the age of twenty-one. Once a booking has been made, the guest agrees to abide by the house, community and local legislation rules. These can been found in the information folder upon arrival to the property. The guest agrees to hold harmless our management company and or any associates, affiliates or partners from suit or claims of any kind, in reference to any and all liabilities due to injuries to occupants, family members, or guests occurring on or about the premises. And from any disruption to their vacation through ‘acts-of-god’, force majeure, i.e. civil disturbance, strikes, industrial action, closure of airport, weather conditions or similar events beyond control, failure of public supplies such as water, electric, air conditioning, nor for the consequences of the action or omission of persons who may control supply of the main services nor any action taken in the vicinity of the property by any authority over which there is no control.

We strongly recommend that all guests purchase travel insurance also covering personal belongings.

back to top


The number of people occupying the property must not exceed the maximum occupancy level of the house. Our management company reserves the right to terminate occupancy without notice or refund in the case of breach of this condition. No tampering with alarms. An adult must supervise children in the pool area at all times.

back to top

Additional Services

Rollaway bed: $30 per week.  Crib: $30 per week.  High Chair: $15 per week. BBQ Grill: $35 per week.  Security Safes: $30 per week. All these can be hired locally. These prices are a guideline and are subject to change.

back to top


tinkerbell Attractions | Weather | Travel | Information | FAQ's | Terms and Conditions | Contact us


Marbella The Location | The House | Bedrooms | Rates | Photos
Windwood Bay The Location | The House | Bedrooms | Rates | Photos